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User provisioning overview

ReportPortal supports user provisioning from external identity providers. This feature allows you to create and manage user accounts in ReportPortal using external identity providers. ReportPortal supports the following user provisioning methods:

JIT provisioning​

Just-in-time (JIT) provisioning is a feature that creates a user account in ReportPortal when a user logs in for the first time. This feature is available for SAML integrations.

However, you cannot provision a user from SAML Provider to ReportPortal if you already have a pre-created internal user in ReportPortal with the same email but a different login. The login must be the email name without the domain part. For instance, if the email is john_weak@babayaga.com the login should be john_weak. Otherwise, the user will not be able to log in to ReportPortal. You can fix it by changing the login name or email or by deleting the user from ReportPortal.

SCIM provisioning​

important

This feature is available in ReportPortal with a managed services subscription.

System for Cross-domain Identity Management (SCIM) is a standard for synchronizing users and groups between identity providers and service providers over REST API calls.

SCIM provisioning enables you to create and manage user accounts in ReportPortal from external identity providers that support SCIM.

Moreover, SCIM provisioning allows you to assign users to ReportPortal via groups.