ReportPortal services pricing
Flexible options for small teams to global enterprises
Need expert assistance or enterprise features for your self-hosted or SaaS ReportPortal? We offer support, integrations, migrations and custom features development
Get a full year of support with our Service Packages.
Silver
Good for basic support needs and queries
50 support hours *
$10,000
Contact usfor package per year
Top choice
Gold
Better for small customization and extensions
150 support hours
$20,000
Contact usfor package per year
Platinum
Perfect for product customization
600 support hours
$50,000
Contact usfor package per year
* Support hours may involve various specialists to assist with your requests, such as technical consultations, integration setups, customizations, new feature implementation, etc. Learn more about support hours
Benefits in all Service Packages:
Unlimited email support
Professional assistance whenever you need it.
SLA for response
Max 24 hours for response to your submitted request.
Free community edition
Start nowEnjoy the open-source, self-hosted ReportPortal installation available via Docker, Kubernetes, or the Google Cloud Marketplace. Benefit from robust community support for all ReportPortal-related issues.
Indicative support hours utilization
1+ hours
50+ hours
150+ hours
- ReportPortal training
- Solving simple queries
- Simple deployment on AWS with DB
- Support of an existing Test Framework
- Plugin implementation
- Custom widget implementation
- Performance monitoring configuration
- Data migration between ReportPortal instances
- Heavy UI customization
- Integration with a new Test Framework
- Deploy to highly restricted or air-gap environment
- Dedicated interface with custom business logic
Trusted by the world's leading organizations
ReportPortal certifications
Ensuring the highest security standards
Interested in our Service Packages?
Start a conversation with us to discover the support experience that fits you perfectly.
Frequently asked questions
Support hours included in your subscription plan are valid only for the annual payment term. All hours are available from the start of each 12-month term and may be used at any time during that term — either all at once or in parts. Unused hours expire at the end of the term, do not roll over, are non-transferable, and are not refundable.
More information on the link to ourDocumentation